The American Society for Health Care Risk Management (ASHRM) hosts a regular podcast that takes an inside look at the obstacles faced by health care risk management professionals and the solutions they implement to promote safe and trusted care in hospitals, practices, and health centers.
Recently they spoke with Maxim Healthcare Staffing Risk Manager Bentley Skinner, who talked about travel nursing and some of the unique challenges and opportunities faced by Maxim Staffing team members. He also went into detail about his role and how he supports the safety and success of our travel nurses working nationwide.
“My role is fairly unique in the fact that most risk managers work for a specific hospital, facility, or chain of facilities,” Bentley explained. “I actually work from the staffing side. So when we have travelers or employees who work in a multitude of different facilities, I try to mitigate the risks of the staff working in all facets of the health care fields.”
Partnering with health care clients for risk management
Bentley works collaboratively with risk managers employed by Maxim Staffing’s clients.
He coordinates with them on policies, education, and even developing orientation programs for travel nurses coming into a new facility.
When Maxim Staffing onboards a travel nurse, we have a set of competency tests that help us determine their level of proficiency and expertise, which then helps us place them in the best-matched facility for their skills. Our travel nurses can work anywhere in the country and are highly adaptable to the various needs and practices of our clients.
Keeping travel nurses safe
“The flexibility of a travel nurse is great, they’re kind of like a Swiss army knife, they can do a little bit of everything,” said Bentley. “But at the same time, sometimes they’re not familiar with every scenario that could occur.”
That’s where Bentley comes in. He works directly with the risk managers at the respective facilities, identifies any obstacles or opportunities for improvement, and works to correct them as quickly and efficiently as possible.
By working as a risk manager for a staffing company, rather than a specific facility, Bentley is able to see and evaluate trends across the health care field. This helps when working with other risk managers to strategize around program offerings, set goals, and guide future decisions.
“When you get further removed and have a wide-angle view on the situation, you can identify trends a lot more effectively,” said Bentley.
The overall collaborative aspect of his role is what Bentley said he enjoys the most.
“We’re just really excited to get to establish great relationships with our health care partners who have had amazing risk management programs for a really long time. And just to work in collaborations to ensure all health care fields are safer and more efficient so that the travel nurses can be at the highest level possible.”
To listen to the 12-minute-long podcast, click here – Bentley’s episode is titled: “Unique Challenges and Diverse Associated Risks of Risk Management in a Health Care Staffing Company.”